Security and data

Your material.Your rules.

What goes in, who sees it, and how long it's kept. Agreed with you, up front.

See how we protect your data

01

You choose what goes in

Your experts choose the material and review example answers before rollout.

02

How the AI is used

ACE uses established AI services to run practice conversations and feedback. We explain which AI services process your content, and their data terms, when we walk your team through our security.

03

Who sees what

Reps practice on their own. Managers see only what a rep submits for review. You decide who has access and who runs the program. Sign-in is coordinated with your IT team.

04

Sensitive information

ACE runs on your authorized training material, not patient records. Patient-identifying information stays out, and we agree on what goes in before setup.

05

How long it stays

Retention, deletion, and export are agreed for your deployment.

How we protect your data.

We walk your IT and compliance teams through every detail and complete your security questionnaire.

What we cover together

What you'll share, and who uses it

Where it's hosted and stored

Sign-in and administrator access

AI providers and their data terms

Keeping, deleting, and returning data

The documents and contract terms your team needs

Bring your security questions.

We'll answer every one before you share any of your material.

Book a conversation